Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

We offer shipping across Pakistan.

  • Standard Shipping: Delivers within 3 to 5 business days.

  • Shipping Charges: Flat rate of Rs. [Insert Amount, e.g., 200] on all orders.

  • Free Shipping: We offer Free Shipping on orders above Rs. [Insert Amount, e.g., 3000].

3. Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery (COD) all over Pakistan. Please ensure you provide a complete address and an active phone number so our courier partner can reach you smoothly.

4. How do I check the status of my order?

When your order has shipped, you will receive an email/SMS notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become active.

If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at [Insert Support Email] or WhatsApp us at [Insert WhatsApp Number] with your name and order number, and we will look into it for you.

5. Damages and Issues

In the unlikely event that your order arrives damaged or incorrect, please email/WhatsApp us within 24 hours of delivery with your order number and a photo or video of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution (replacement or refund).

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